In Bluetooth, select the device, and then select Connect. In Choose your output device, select the Bluetooth device. Make sure the audio is playing through the Bluetooth device. For more info on pairing devices, see Connect a Bluetooth device. Your device might be paired, but not connected-Bluetooth keyboards, mice, and pens connect only when necessary.Īfter that, pair the device again. Try to remove the device, then pair it again. The device manufacturer will probably have more detailed, product-specific information and troubleshooting steps. You should also check your device manufacturer's website, especially if you have other Bluetooth devices that are working. If you can turn on Bluetooth but are having problems pairing or using a Bluetooth accessory, use the following methods for troubleshooting common problems with Bluetooth accessories.
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